REPORTING

After sales system maintenance

At Activeye Technologies, we believe that effective security extends beyond installation.

Like any other technology, security systems can only continue to function at 100% efficiency if they are maintained on a regular basis.

We offer monthly maintenance contracts that can be adjusted according to site specific needs. Monthly maintenance enables us to keep your system functioning optimally and preventing possible equipment failures.

With monthly maintenance we offer reporting on your current system.
After maintenance has been concluded we provide detailed monthly reports to keep our clients fully informed about the performance and integrity of their security  systems.

Each report includes a thorough assessment of system health, identifying any technical issues or irregularities that may require attention.

We highlight any security breaches detected, ensuring our clients are aware of incidents and can take appropriate action. Our reports also outline areas for improvement, helping clients enhance the overall effectiveness of their security infrastructure.

For access control systems, we can provide data on the number of users tracked, offering valuable insights into facility usage and access trends. This is a function the client can monitor and keep track of themselves. We offer the necessary training after the installation has been completed.

In addition, we document any downtime experienced, with explanations and recommendations for resolving recurring issues.

These reports are part of our commitment to transparency, accountability, and continuous security improvement.